The Poppy Factory

Volunteer Receptionist - Richmond

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Active since 31-08-2018 Job category Charity / Fundraising
Location Richmond Level -
Educational level GCSE / A-Level / Highscho... Employment type Volunteer work
Hours 0 Salary Reasonable expenses

Do you enjoy communicating with people from all walks of life?

Are you looking to gain valuable hands-on experience within a national charity?

Join ‘Team Poppy Factory’ and help us to make a real difference to the lives of Wounded, Injured and Sick (WIS) Veterans across the UK!

Why we need your help!
As well as seeing an increase of 85% in registrations for our employability service between 2015 and 2016, last year The Poppy Factory welcomed just over 9,000 visitors on site to experience our very popular Factory Tours. With an increasing awareness of our employability work and tour offering, we are looking for a team of volunteers to provide additional support to our front of house staff so we are better able to deal with new enquiries and provide a warm welcome to guests visiting our various departments.

About the volunteer role
As a Volunteer Receptionist, you will support the day to day running of the front of house area, dealing with face to face, telephone and email communication with visitors, staff, volunteers and the wider public. You will also provide additional administrative support to staff in our front office.

What is the time commitment?
• We are looking for volunteers to cover reception mid-morning to mid-afternoon, 1 or 2 days per week on Mondays, Tuesdays or Fridays. Days/ times can be flexible according to your other commitments.
• An initial meeting face to face to discuss your motivations, skills and experience will take place as part of the recruitment process.
• We ask volunteers to commit to The Poppy Factory for a minimum of 6 months.

Where is the role based?
The Poppy Factory, 20 Petersham Road, Richmond, TW10 6UR

What we offer:
• A named supervisor plus ongoing support from the Volunteers Manager.
• An induction to The Poppy Factory and your volunteer role
• Reasonable out of pocket expenses
• Access to relevant in-house training and development opportunities
• Opportunity to be a part of a national charity including invitations to TPF Volunteer events, other social & information events and access to regular organisational updates.

How to apply:

To apply for this role please prepare your CV and a brief covering letter outlining any skills or experience that might be relevant.


For an informal discussion about the role, please contact Alice Barrett: 0208 939 1821

We are committed to making every reasonable adjustment to the workplace or volunteering arrangements so as to accommodate people with disabilities



More information
This listing is a part-time job

Job category Charity / Fundraising
Industry / Industries Government / Non-profit
Region London

Contact information

Name Alice Barrett